Client Service Coordinator- Part Time

Office Location: Toronto
Work Area:

The Client Service Coordinators provide exemplary client services and support in person and over the telephone to our internal and external customers/clients.

Responsibilities

  • Adheres to the safe work/risk management policies and procedures and ethical framework of Spectrum Health Care.
  • Works collaboratively with community PSW, and assists with the scheduling and coordination of PSW services.
  • Liaises with clients, staff and community partners.
  • Acts as a problem solver for client and responds to inquiries from CCAC and employees.
  • Reports client and staff concerns to Home Support Supervisor.
  • Liaises with the CCAC representatives regarding client care. Collects and entries all pertinent client data into computer system.
  • Provides list, schedules and performs other administrative duties to support the personal support worker program.
  • Will be required to work evenings (4:00 PM to 12:00 AM), weekends and on statutory holidays.

Experience

  • Minimum of 2 years working in an office setting, preferably in a health care environment.

Qualifications

  • O.S.S.D or equivalent.
  • Proficiency in both written and verbal English communication and comprehension
  • Second language is an asset.
  • Medical Terminology Knowledge/ Medical Office Assistant Certificate is a must.
  • Background in Health Care, call center experience would be an asset.
  • Excellent customer service and organizational skills.
  • Intermediate computer skills with the ability to learn proprietary software.

Compensation

To be negotiated.

How to Apply

Please submit your resume and cover letter to one of the following sources:

Successful Applicants

We thank all applicants; however, only those individuals selected for interviews will be contacted. Please note that successful applicants will require a current Police Reference Check prior to commencing employment

If you require accommodation because of a disability through the recruitment process, please contact Human Resources at (hr@spectrumhealthcare.com) for assistance.

Contact Person

Human Resources Department

Application Deadline

2017-10-31

Job application form

Upcoming Job Fair

Toronto: PSW Drop-In Interviews

Oct 27, 10:00 AM

Learn more